Fintech Customer App: 50K+ Installs for a Listed Housing Finance Company

How DataHifel built and maintains a customer-facing Android app for a listed Indian housing finance company, now past 50,000 Play Store installs with stable releases.

Client Overview

Listed Housing Finance Company, India

The Challenge

Home loan customers were calling branches for things a phone should handle: EMI schedules, statements, payment confirmations, document uploads. The company needed a customer app that a first-time smartphone user in a tier-2 city could trust with money.

What We Built

A customer app that sits directly on the lender's core systems. Customers log in with their loan account, see their outstanding balance and next EMI, download statements, pay online, upload KYC documents and raise service requests without visiting a branch.

Verified Results

50,000+ Google Play Installs
Zero Post-Update Crash Spikes
Reduced Branch Call Volume